Community Manager (Remote)
Geekbot is co-shaping the future of work. We are helping companies build a healthy remote culture, be more efficient and eliminate unnecessary meetings. For more than 5 years we run asynchronous standup meetings & reports in Slack (and now MS Teams), building together the agile culture.
We are proud of supporting 120k users around the world to communicate effectively with their team, organize their working life, monitor their progress and free-up valuable time to focus on their productivity.
We have prevailing principles that revolve around the well-being of the team and the serenity of the workplace whether this is physical or virtual. We are a small team of 30 that kick ass. Carefully cherry picked, the best of every expertise, we are a bunch of unicorns in engineering, UX/UI & product design, AI and marketing. We innovate, move fast, have breakthroughs and always manage to bring our product to a shinning state of 'almost perfect'.
BBQs and parties are a secret ingredient to our success so you'll find us every other week getting together to share some love <3 (and food)
Previous experience in the tech industry (SaaS Product company experience is a plus)
2+ years of related community management experience: building, running and scaling developer community programs, preferably open source and technical.
Online presence in social media, forums, websites, communications platforms etc
Strong written and verbal communication skills
Team player and highly organized
Passionate about being a community and customer advocate with a willingness to go the extra mile to serve our customers
We are growing fast and are looking for a Community Manager to join Geekbot and help us create the next generation in bots:
Design, configure, and continually optimize the community digital experience
Cultivate a sense of trust, care, well-being, and belonging in the community
Moderate, listen and engage regularly with the community members, providing the support and resources needed
Understand community feedback and make actionable decisions based on it
Promote the development of a shared vision among the community members
Monitor community health and produce reports on relevant issues and outcomes
Identify sources of churn in the community and come up with creative ways to reduce it
Optimize the community journey and new-member onboarding
Represent the voice of our community in cross-departmental communications, sharing trends, pain points, and sentiments
Collaborate well with cross-functional teams (Marketing, Product Management, Customer Success) to plan and execute supporting community activities
Meet regularly with internal stakeholders providing community insights, updates and guidance on ways to enhance engagement
Freedom to choose when and where you work from.
Opportunities to attend trainings, workshops or conferences.
At least 1 company off-site and 5 team meet-ups a year (if you are mostly remote).
Access to any book related to your growth and development.