Delivery Manager (Remote)

Posted at Mar, 27, 2022






EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.


We are looking for a motivated Delivery Manager in the Ho Chi Minh City office. This role will drive the successful completion of high-value and complex projects. They will be completely responsible for the overall customer experience in terms of delivery and govern the delivery across stakeholders, handling complicated engineering issues, ensuring quality and applying best engineering practices to achieve success.

EPAM Systems, Inc. (EPAM) is a global product development, digital platform engineering, and digital and product design agency headquartered in the US. EPAM has been named 5 times in Forbes’ 25 Fastest Growing Public Tech Companies. Vietnam is the most recent location in which EPAM has established an office. This is your opportunity to join an organization in start-up mode that plans to (at least) double in size every 2-3 years and the team that you are joining will be responsible for that.


  • Value the individuals – We encourage and motivate people to grow. We perceive our people as a source of our success;

  • Strive for excellence – We strive for the highest standards of excellence and continuously learn. We take pride in our engineering and accomplishments;

  • Act as a team – We treat one another with respect and encourage the best ideas to come from anywhere within the organization. We value our diversity;

  • Focus on Customers – We build long term customer relationships, as we strive to always understand our customers' business and needs;

  • Act with integrity – We operate legally, honestly and ethically. We take responsibility for our actions.


  • Technical Skills: Able to review code in Java / .NET / Prior coding experience on multi-tier application design and development will be useful. Able to write simple queries using standard database(s) – SQL Server, Oracle

  • Communication Skills: Strong Analytical skills. Collaborate with stakeholders across locations

  • Management of Resources: Demonstrate ability to be effective within a matrix environment. Self-starter with the ability to prioritize, multi-task and take ownership of projects, performing job requirements with minimal oversight and attention to detail

  • Business Knowledge: 5 years working for a multinational company in a similar capacity


  • Responsible for technical staffing matching people for successful project delivery. Facilitates reporting including milestones and resource allocation

  • Take a proactive role in contributing to the best delivery management practices and processes within the company

  • Take a proactive part in suggesting technologies, tools and approaches, advocates the best engineering practices and tools for effective use

  • Contribute best practices & processes as well as delivery management knowledge back to the company

  • Contribute to the presales: estimations, architecture reviews, and documentation

  • Responsible for developing and executing the succession plan of the projects on their account

  • Participate in the assessment committees for M1/M2 during promotion campaigns as a committee expert

  • Participate in mentoring and talent development programs for delivery leads and managers

  • Lead the team by example and able to create a learning environment and manage people performance in production setups. Focuses and guides others in accomplishing work operations and objectives. Recognizes and understands the agenda and perspective of others and balances the interests of all parties involved

  • Trusted to oversee the development and technical aspects of delivery as well as sourcing of people, methodologies, and processes of the setups

  • Service design:

    • Ensure the application meet Clients’ requirement, conduct application review with dev team, business and product owner periodically, make sure the team understand and follow Clients’ standard, requirement keep refresh periodically

    • Ensure the application meet access and information security requirement. Other than ITIL, ISO-27001 will help as well

    • Manage and maintain backup /archive requirement - Maintain business continuity plan

  • Service transition:

    • Managing inventories, data assets & lifecycle the configuration items

    • Project tollgate, change and release management

    • Documentation (e.g. architecture diagram, system integration details, authentication, authorization mechanism, data flow, etc

    • It is intended to walk-through with IT architect and obtain the approval to proceed the implementation), quick dive into business process, writing solution design document

Service operation:

  • Request management, audits, application security review, vulnerability and scanning result review, manage risk item remediation

  • Request management, audits, application security review, vulnerability and scanning result review, manage risk item remediation

  • Quality control, verify and document the evidence for application requirement


  • Unique opportunity to work for challenging projects in a multinational team

  • An extremely international working approach; expect to work with clients, trainers, managers from locations all over in Asia, Europe and the US

  • No typical day: you will have the opportunity to be involved in tech talks, training, prototyping, design as well as software development

  • Competitive compensation depending on experience and skills

  • 10 days paid sick leave

  • 19 days paid vacation

  • 13th month salary as standard

  • Regular assessments and salary reviews

  • Free English classes and unlimited self-service trainings

  • Unlimited access to LinkedIn learning solutions

  • Friendly team and creative atmosphere

  • Flexible working schedule

  • Corporate and social events