IT Coordinator (Remote)
We are looking for a skilled IT Coordinator to support IT operations across the company. In this role, you'll be a primary point of contact for many of our business tools that we rely on, helping to solve issues, train new employees and avoiding operational conflicts between departments. You'll not only keep these tools operating, but also support the onboarding and offboarding of employees from a technical perspective.
This position is focused on maintaining internal business operations, and would not include work related to our customer products or their infrastructure. You will help us ensure high availability and reliability of our internal tools, such as project management software, identity providers, google workspace and various other tools used by company operations & engineering.
This position is 100% remote and only eligible for those who are authorized to work in Canada. We are hiring for multiple positions with varying responsibilities.
WHO YOU ARE
You have several years of previous experience in a related IT role
You demonstrate strong communication, presentation and interpersonal skills
You've previously worked in a remote environment
Having experience with Google Workspace & Google Cloud Platform a plus
Own the data integrity of our tools, performing backups and restoration as required
Coordinate with HR to setup accounts for new employees
Act as a gatekeeper to sensitive permissions, regularly auditing IAM rules
Own a listing of external vendors and their contracts
Regularly audit permissions and access to key resources, including technical tools such as Google Cloud Project and GitHub
Provide technical support to employees and prepare training resources
Perform various ad-hoc responsibilities as assigned
WHAT YOU WON'T BE DOING
Managing software projects or coordinating development ops
Maintaining or monitoring infrastructure related to our products
Software development or writing code
$55,000 - $85,000 CAD (based on experience)
Fully remote, no location restrictions
Profit-sharing distributed quarterly
3 weeks vacation
Unlimited paid sick days
Extended health benefits
Continued education allowance
Annual fitness allowance
Continuous events like happy hour & regular hosted meetups
AgencyAnalytics is a reporting platform that helps digital agencies automate their client reporting. We have been in business since 2010, are 100% employee-owned, and are growing fast.
On top of being obsessed with building the best product possible and helping our customers succeed, we also pride ourselves on our company culture. From weekly happy hours, employee of the month awards, profit sharing, fitness allowances, and continued learning...we’re always looking for ways to take care of our team.
For anyone looking to continue building their career in SaaS, this is an opportunity to join a team that is dedicated to building a company you’ll want to stay at for years to come.
AgencyAnalytics is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal opportunities are available to all applicants regardless of race, color, religion, sex, age, marital status, gender identity, and any other characteristic protected by applicable law. We celebrate diversity and are committed to an inclusive environment among our team.