Recruiting Coordinator (Remote)

    
Posted at Jul, 31, 2021
Company
VIPdesk
Type
Full-time work

Languages

English

Locations

USA
Apply now

Vacancy

The Remote (Work-from-Home) Recruiting Coordinator plays an integral role in the hiring process by providing recruiting coordination and support. The Recruiting Coordinator is part of a passionate, fast-moving team responsible for meeting the company’s staffing needs, hiring amazing Brand Ambassadors (Customer Service Representatives) across the country and is responsible for facilitating the flow of candidates through the recruitment process—from application submission to interview and offer and through to onboarding—with a focus on providing an exceptional candidate experience. The Recruiting Coordinator provides support with hiring exceptional candidates and manages the candidate workflow for multiple requisitions—from interview to offer—with a focus on candidate updates, facilitation, and communications. The Remote Recruiting Coordinator provides responsive and proactive customer service, being true to our values of providing refreshing, positive interactions, and being helpful. The Recruiting Coordinator maintains and tracks applicant statuses in our applicant tracking system and provides clear and concise documentation of communications.

This position collaborates with the People & Culture (HR) team supporting new team members through the job offer process to the introduction of onboarding. The Recruiting Coordinator also handles and prioritizes a range of advanced administrative duties with wide latitude requiring independent judgment and initiative including assisting with the administration of the Scheduling tool, ensuring optimal availability to meet candidate demand.

About VIPdesk Connect

At VIPdesk, we believe brand loyalty is built with every customer interaction. Each experience is an opportunity to reinforce a customer’s love for a brand. And no matter how leading edge our technology is, it will never replace the power of the one-to-one connection. It’s why we’ve built a culture that cares. It’s why our team knows how to connect with customers, human to human.

At VIPdesk, we believe in creating a supportive workplace where we listen to one another, where all feel comfortable sharing ideas, where we work together to achieve our goals and share in the celebration of our successes. We believe that positive energy leads to team member innovation, creativity, and above all, happiness.

Experience

  • HS Degree or equivalent required. Associates or Bachelor’s degree preferred

  • 2+ years recruiting and/or HR experience required with knowledge of recruiting, interviewing, and hiring processes

  • 1+ year experience in high volume recruiting administration, experience in requiring customer service roles required

  • Experience with HR databases, applicant tracking systems, and candidate management systems, experience; Proficiency with Jobvite is a plus

  • Experience with virtual contact centers and non-exempt employees a plus

  • Knowledgeable of labor and employment laws

  • Ability to handle sensitive and confidential information appropriately

  • Microsoft Office proficiency required

  • Excellent interpersonal skills; strong oral and written communication skills

  • Strong work ethic and ability to work flexible hours including some evenings and weekends during peak periods

  • Ability to juggle competing priorities with grace under pressure

  • Strong organizational skills, self-starter, and able to work independently

  • Due to the home-based nature of this job, the Coordinator is required to have a secure home-office environment, internet access, router, modem, and a computer system that meets VIPdesk Connect policies and maintenance requirements, including system upgrades as applicable, which may change over time

  • Able to provide a work-at-home environment that is ergonomically sound, quiet, and free from distraction

  • Able to successfully pass a credit, criminal, and employment reference security checks where permissible by state and local regulations

  • Currently reside in AZ, FL, GA, IL, IN, MD, NC, NJ, NM, NV, OH, TN, TX, UT, VA, or WI

Responsibilities

  • Enthusiastically and passionately support and embody the VIPdesk Connect brand and core values in all interactions

  • Assist with meeting high-volume recruiting goals while fully understanding business objectives

  • Respond to candidate inquiries via phone, email and text, providing necessary follow-up

  • Update candidate progress in applicant tracking system

  • Document, track, and maintain accurate records and status of engagements and ensure compliance with applicable employment laws

  • Coordinate and schedule candidates for group interviews

  • Conduct outreach to candidates to ensure forward movement in the recruiting process

  • Demonstrate a consistent screening and evaluation process

  • Ensure compliance in all recruitment and hiring processes; adhere to laws, rules and regulations and personal data privacy regulations

  • Apply sound judgment and know when to escalate issues and concerns

Human Resource

Recruiting Coordinator (Remote)

    

Vacancy

The Remote (Work-from-Home) Recruiting Coordinator plays an integral role in the hiring process by providing recruiting coordination and support. The Recruiting Coordinator is part of a passionate, fast-moving team responsible for meeting the company’s staffing needs, hiring amazing Brand Ambassadors (Customer Service Representatives) across the country and is responsible for facilitating the flow of candidates through the recruitment process—from application submission to interview and offer and through to onboarding—with a focus on providing an exceptional candidate experience. The Recruiting Coordinator provides support with hiring exceptional candidates and manages the candidate workflow for multiple requisitions—from interview to offer—with a focus on candidate updates, facilitation, and communications. The Remote Recruiting Coordinator provides responsive and proactive customer service, being true to our values of providing refreshing, positive interactions, and being helpful. The Recruiting Coordinator maintains and tracks applicant statuses in our applicant tracking system and provides clear and concise documentation of communications.

This position collaborates with the People & Culture (HR) team supporting new team members through the job offer process to the introduction of onboarding. The Recruiting Coordinator also handles and prioritizes a range of advanced administrative duties with wide latitude requiring independent judgment and initiative including assisting with the administration of the Scheduling tool, ensuring optimal availability to meet candidate demand.

About VIPdesk Connect

At VIPdesk, we believe brand loyalty is built with every customer interaction. Each experience is an opportunity to reinforce a customer’s love for a brand. And no matter how leading edge our technology is, it will never replace the power of the one-to-one connection. It’s why we’ve built a culture that cares. It’s why our team knows how to connect with customers, human to human.

At VIPdesk, we believe in creating a supportive workplace where we listen to one another, where all feel comfortable sharing ideas, where we work together to achieve our goals and share in the celebration of our successes. We believe that positive energy leads to team member innovation, creativity, and above all, happiness.

Experience

  • HS Degree or equivalent required. Associates or Bachelor’s degree preferred

  • 2+ years recruiting and/or HR experience required with knowledge of recruiting, interviewing, and hiring processes

  • 1+ year experience in high volume recruiting administration, experience in requiring customer service roles required

  • Experience with HR databases, applicant tracking systems, and candidate management systems, experience; Proficiency with Jobvite is a plus

  • Experience with virtual contact centers and non-exempt employees a plus

  • Knowledgeable of labor and employment laws

  • Ability to handle sensitive and confidential information appropriately

  • Microsoft Office proficiency required

  • Excellent interpersonal skills; strong oral and written communication skills

  • Strong work ethic and ability to work flexible hours including some evenings and weekends during peak periods

  • Ability to juggle competing priorities with grace under pressure

  • Strong organizational skills, self-starter, and able to work independently

  • Due to the home-based nature of this job, the Coordinator is required to have a secure home-office environment, internet access, router, modem, and a computer system that meets VIPdesk Connect policies and maintenance requirements, including system upgrades as applicable, which may change over time

  • Able to provide a work-at-home environment that is ergonomically sound, quiet, and free from distraction

  • Able to successfully pass a credit, criminal, and employment reference security checks where permissible by state and local regulations

  • Currently reside in AZ, FL, GA, IL, IN, MD, NC, NJ, NM, NV, OH, TN, TX, UT, VA, or WI

Responsibilities

  • Enthusiastically and passionately support and embody the VIPdesk Connect brand and core values in all interactions

  • Assist with meeting high-volume recruiting goals while fully understanding business objectives

  • Respond to candidate inquiries via phone, email and text, providing necessary follow-up

  • Update candidate progress in applicant tracking system

  • Document, track, and maintain accurate records and status of engagements and ensure compliance with applicable employment laws

  • Coordinate and schedule candidates for group interviews

  • Conduct outreach to candidates to ensure forward movement in the recruiting process

  • Demonstrate a consistent screening and evaluation process

  • Ensure compliance in all recruitment and hiring processes; adhere to laws, rules and regulations and personal data privacy regulations

  • Apply sound judgment and know when to escalate issues and concerns

Human Resource
Posted at Jul, 31, 2021
Company
VIPdesk
Type
Full-time work

Languages

English

Locations

USA
Apply now
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